Payment & shipping
Payment and SHIPPING
Payment for international customers is via PAYPAL at INFMS Paypal ID provided in order from e-
mailed to customer. We proceed your order after confirmation of paypal transfer on our paypal
account generated by paypal service (1st working day after paypal transfer confirmation).
Customers can place orders 24h/day, 7 days a week.
Every order will be processed same day it was placed by customer, excluding holidays, days
off, and will start shipping within 2 business days pending availability and paypal verification.
All orders placed after 12 PM EST will begin processing the next business day, and possibly
start shipping within 2 business days. Orders placed on Friday after 12 PM EST will begin
processing on the following Monday. When an order is placed, it will be shipped to an
address designated by the purchaser as long as that shipping address is compliant with the
shipping restrictions contained on the website. Orders shipped Internationally are limited to a
single shipping address per order and will be shipped via Air which can be expected within 6-
14 business days. Actual delivery times may be longer depending on location and local
All applicable customs fees, taxes and duties are the sole responsibility of the customer.
Customers are responsible for being aware of and paying any customs fees and duties charged
by your country. Customs authorities require that we state the value of your order directly on
your package – the value is the retail cost. INFMS cannot mark customers package(s) as a
“Gift” in order to avoid customs and duties fees, except persons/organizations who are
sponsored/supported by INFMS.
Please note that on rare occasions, customs agents may delay the delivery of some packages at
For more information on customs and duties charges, please contact your local customs
If you decide to refuse any shipments from INFMS, you are responsible for the original shipping
charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both
the original and return shipments), and the cost of returning the package to INFMS.